FAQI get a failure message from my browser when I try and reach a web site.


There are three possible causes of this problem:

The web site is off the air or otherwise unreachable.

Can you get to other web sites? If so its this web site. You have wait and keep trying it may be down or busy.

The DNS server is not available or reachable.

Try 'ping www.hyperlink.co.za'  If this works you are connected to the Internet and your DNS works so it is the web site or the backbone internet connection.  If a ping does not work then you may not be connected to the Internet (which may be your connection or it may be your local LAN). If this is the case then you need to contact us.


Date Created: 2010-10-15 02:00:55

Date Modified: 2010-10-18 05:04:54


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